The orders
Orders, all personalized according to the consumer's specifications, are taken into account from the day of perfect receipt of payment. The manufacturing time usually varies from 15 days to two months (excluding weekends, public holidays, and annual holidays) unless otherwise indicated. Items are sent by registered letter for items worth less than 50 euros and not exceeding 3 cm in thickness, or by colissimo (recommended if the value of the package is greater than 100 euros). Please note: from the start of production, no request for modification of the personalization or cancellation of the order can be taken into consideration, in accordance with current legislation.
Chérie et Dandy undertakes to ensure that delivery takes place under the best conditions and deadlines. For information, the average time for orders made according to the Consumer's specifications (clothing and accessories) is 15 days to two months for the most elaborate items, except in special cases or bulk orders. In the event that deadlines are foreseeably exceeded (due to complex specifications for example), Chérie et Dandy undertakes to inform the consumer in writing.
Orders, being made according to the Consumer's specifications (personalized orders, etc.) cannot be exchanged, returned or refunded in accordance with articles L.121-21-8 of the Consumer Code.
Delivery
Transporting your package
The standard shipping method is tracked Colissimo, without signature for orders worth less than 100 euros, with signature for orders worth more than 100 euros. Orders worth less than 50 euros and of low weight and small dimensions may be sent by registered letter (according to La Poste regulations).
Shipping costs include packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or weight of your order. We advise you to combine your purchases into a single order. We cannot group two separate orders and you will have to pay shipping costs for each of them. Particular care is taken with packages containing fragile products.
Packages are oversized and protected.
Orders are made according to the Consumer's specifications (custom orders, personalized orders, etc.) and cannot under any circumstances be exchanged, returned or refunded.
Chérie et Dandy cannot be held responsible in the event of loss or damage.