The orders

The orders, all personalized according to the 
consumer's specifications, are taken into
account from the day of the perfect receipt of
payment. The manufacturing time usually varies
from 15 days to two months (excluding
weekends, public holidays, and annual leave)
unless otherwise specified. Items are sent
by registered letter for items valued at
less than 50 euros and not exceeding 3 cm in
thickness, or by colissimo (recommended if
the value of the package is greater than
100 euros). Warning: from the start of
production, no request for modification of
the personalization or cancellation of the
order can be taken into account, in
accordance with the legislation in force.

Chérie et Dandy is committed to ensuring that the delivery is made in the best possible conditions and on time. For information, the average lead time for orders made according to the Consumer’s specifications (clothing and accessories) is from 15 days to two months for the most elaborate items, except in special cases or bulk orders. In the event of foreseeable exceeding of the deadlines (due to complex specifications, for example), Chérie et Dandy undertakes to inform the consumer in writing.

The orders, being made according to the 
Consumer's specifications (personalized orders,
etc.) cannot be exchanged, returned or
reimbursed in accordance with articles
L.121-21-8 of the Consumer Code.


The transport of your package

The standard shipping method is Colissimo with tracking, without signature for orders where the amount is less than 100 euros, with signature for orders where the amount is greater than 100 euros. Orders of less than 50 euros and of low weight and small dimensions may be sent by registered letter (according to La Poste regulations).

Shipping costs include packaging, handling and postage. They can contain a fixed part and a variable part depending on the price or the weight of your order. We advise you to group your purchases into a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them. Particular care is taken to packages containing fragile products.

Packages are oversized and protected.

Orders are made according to the Consumer's
specifications (custom orders, personalized
orders, etc.) and may under no circumstances
be exchanged, returned or refunded.

Chérie et Dandy cannot be held responsible for any loss or damage.