terms of sale
For any request for additional information, complaint or wish to exercise any right, the Consumer is requested to contact:
By post: Chérie et Dandy, 172 rue de Chevrières, 60680 Grandfresnoy, France.
By email: firstname.lastname@example.org
Through phone: 06.23.51.91.76
The orders, all personalized to the consumer’s specifications, are taken into account from the day of the perfect collection of the payment. The manufacturing time usually varies from 15 days to two months (excluding weekends, public holidays, and annual vacations) unless otherwise specified. Items are sent by letter followed for items of value less than 50 euros and not exceeding 3 cm thick, or by Colissimo (recommended if the value of the package is greater than 100 euros). Warning : from the start of production, no request to modify the personalization or cancellation of the order cannot be taken into account. consideration, in accordance with the legislation in force.
Chérie et Dandy is committed to ensuring that the delivery takes place under the best possible conditions and deadlines. For information, the average delivery time for orders according to the Consumer’s specifications (clothing and accessories) is 15 days to two months for the most elaborate items, except in special cases or bulk order. If the deadlines are foreseeable (due to complex specifications for example), Chérie and Dandy agree to inform the consumer in writing.
The orders, being made according to the specifications of the Consumer (orders personalized, etc.) cannot be exchanged or refunded in accordance with to articles L.121-21-8 of the Consumer Code.
The transport of your package
The mode standard shipping is Colissimo with tracking, without signature for orders whose amount is less than 100 euros, with signature for orders the amount of which is greater than 100 euros. Orders of a lower amount at 50 euros and of low weight and small dimensions can be shipped in letter followed (according to La Poste regulations).
Expenses shipping includes packaging, handling and postage. They may contain a fixed part and a variable part depending on the price or the weight of your order. We advise you to group your purchases together a single order. We cannot group two separate orders and you will have to pay the shipping costs for each of them. A particular care is taken to packages containing fragile products.
The parcels are oversized and protected.
Returns and exchanges
Orders are made according to the Consumer’s specifications (tailor-made orders, personalized orders, etc.) and cann.ot under any circumstances be exchanged or refunded.
Chérie and Dandy cannot be held responsible for any loss or damage.
The prices are indicated in euros, not subject to VAT (article 293 B of the CGI) and excluding fees port. They can be modified at any time (in particular in the event of price increases from our suppliers or carriers, exchange rates).
Payments can be made by credit card (Visa, Mastercard, Carte Bleue, Maestro or Eurocard), or transfer.
In case delivery error, the product will be exchanged and the return costs will be customer will be reimbursed (price of a simple Colissimo). The delivery time due to repair or replacement may not give rise to allowances. Wear or deformation due to the use of the product does not may of course not be considered as a defect in the goods, nor the use of the product in bad conditions.
Chérie and Dandy is liable for any lack of conformity of the goods sold in accordance with the Articles L217-3 to L217-4 of the French Consumer Code.
Darling and Dandy also remains bound by the legal guarantee against hidden defects in conditions set out in articles 1641 to 1648 of the Civil Code, as well as in article 2232 of the same code.
When he acts as a legal guarantee of conformity, the consumer:
-benefits a period of two years from the delivery of the property to act;
-can choose between repair or replacement of the good, subject to the cost conditions provided for in Article L. 211-9 of the Code of consumption: “In the event of lack of conformity, the buyer chooses between repair and replacement of the property. However, the seller may not proceed according to the buyer’s choice if this choice entails a cost manifestly disproportionate in relation to the other modality, taking into account the value of the good or the significance of the defect. He is then required to proceed, unless this is not possible, according to the method not chosen by the buyer. “
-is exempt from providing proof of the existence of the lack of conformity of the goods during the six months following the delivery of the good. This period is extended to twenty-four months from March 18, 2016, except for second-hand goods.
As a reminder, the legal guarantee of conformity applies independently of the guarantee commercial possibly agreed.
The consumer may decide to implement the warranty against hidden defects of the thing sold within the meaning of article 1641 of the civil code and in this case, he can choose between canceling the sale or reducing the price by sale in accordance with article 1644 of the civil code.
Retention of title
The goods delivered by Chérie and Dandy remain its property until payment full invoice.
Interpretation and the execution of these general conditions of sale, as well as all acts which will be the consequence thereof, will be subject to French law.
In the event of a dispute under these conditions general sales, the French courts may be seized according to their competence.
Site name: cherie-et-dandy.com Director of publication: Mrs. Carrara Ambrine
E-mail : Contact (at) cherie-et-dandy.com
Address: 172 rue de Chevrières 60680 - GRANDFRESNOY Phone: 06.23.51.91.76 Legal form: auto-enterprise Company name: CHERIE and DANDY SIRET: 53841785800023
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In accordance to articles L.612-1 and following resulting from the ordinance n ° 2016-301 of March 14 2016, you have the possibility in the event of a dispute to use the Consumer mediator in our sector of the economy in you reporting to the website of the Mediation Assessment and Control Commission of consumption responsible for establishing and updating the list of mediators (http://www.economie.gouv.fr/mediation-conso).